Frequently Asked Questions in Vallejo, CA
You Have Questions, We Have Answers
1.) Inform the Police: A police officer will help determine whose fault it is and will document a police report. This will help solve any questions your insurance may have regarding the accident.
2.) Write down as much information from the parties involved: phone numbers and insurance information, witnesses and their phone numbers.
3.) Notify the officer in charge where you want your car towed to. Sonoma Auto Collision can handle your auto body needs in this case
4.) Contact your insurance company and let them know what happened and inform them of where you want your car repaired.
No. There is no law requiring you to get more than one estimate.
Simply inform your insurance company where you would like your car repaired. If they still demand 2 estimates, contact the repair facility of your choice and they can deal directly with the insurance company concerning your repair. Most insurance companies are willing to cooperate with any reputable repair facility.
Only YOU have the right to choose where your car gets repaired. Always remember that this is your car, not the insurance company’s.
Many insurance companies attempt to steer repairs to a direct repair provider (DRP). DRP shops are preferred by insurance companies only because they usually offer discounts to the insurance companies under contracts.
Just remember to choose a reputable shop. Any reputable shop will stand behind their repairs and will offer a warranty to cover his repairs.
Sonoma Auto Collision is one of the Bay Area’s top family operated collision centers. We have simple values and priorities for our guests. We want to repair vehicles excellently, treat our guests excellently, and take care of our team along the way. We enjoy working together in a family oriented environment. We use the latest repair technology, methods, and tooling. If you are considering using Sonoma Auto Collision for repairs, contact us and allow us to demonstrate our values and priorities for you!
The answer to this is No. An initial estimate, if done, only gives us an idea of the extent of the repairs because there may be hidden damage that’s not externally visible. Additionally research must be done to accurately write a thorough repair plan. The easiest and quickest way to speed up the repairs is to follow these steps:
1.) Decide who you want to fix it.
2.) Contact that shop and let them guide you through the process.
3.) Schedule the repairs.
4.) Drop off your vehicle and pick up a rental.
5.) Receive updates throughout the repair.
6.) Bring rental back and pickup your vehicle.
7.) Drive confidently.
This will depend on your insurance policy and what is written up in your agreed contract. The following may be reasons why you’ll owe money out of your pocket.
Deductible – Whatever you agreed to in your policy is what you’ll have to pay. We have seen these anywhere from $100 – $1,000.
Co-Pays – There may be additional charges if your Insurance policy doesn’t pay for specific operations related to a proper and safe repair.